What our Customers say...

Testimonials

Ron and Jon were the best and spent a lot of time explaining what they were going to need to do. They assured that the job was going to be done right. Thank you!

The crews were at my house in less than an hour and cleaning.  Top notch service by Ron and they guys that came.  Will highly recommend. 

Thank you SERVPRO! Their very fast response time to help with a sewer backup I had within 1 hour of my call they had a crew already working and cleaning. My husband and I were amazed with not only the time, but the top-quality work performed. The  supervisor and the management team made sure that our home was not only cleaned but restored. The work was amazing.

SERVPRO not only did an excellent job performing after hour emergency service but also help me with resources and repair at my medical office. The after-hour's staff were very polite and helpful to clean water damaged that had happen from many broken pipes due to the cold weather. The office staff and field team worked with my insurance and my family to make sure we were never without help and direction. Doing fantastic work on clean up as well as fixing all the damage. I strongly recommend SERVPRO!

Great job by the SERVPRO crew! Everything turned out as promised and on time.  Highly recommended!

I would recommend SERVPRO of Oak Lawn after we had water damage in 3 lower units they provided very fast response time and did excellent job communication between our office staff and their office and field time.  The work performed with clean up and repair was top quality. 

This company is great to deal with.  The technician Jon came out, did a thorough assessment and quoted a price.  Karen in the office scheduled the work for us and they began work the next day.  The crew was prompt, courteous and respectful of what we were going through.  Would definitely recommend them.  

SERVPRO was fantastic.  They worked with my schedule and completed the process quickly. 

The guys were great and very helpful.  I really am grateful they came out and I would recommend them. 

Eddie and his crew were wonderful to us!! I can't say enough things about him and your service.  You are very fortunate to have such competent employees.  I have told everyone about your great service during a very difficult time for us.  Thanks for everything! 

I'm very happy with Mark and his team for the work they did in my home.  they treated my home with respect. Thank you very much SERVPRO.

The crew was very careful with all of their bulky equipment. They were also very courteous and they did a great job with the cleanup portion of the job as well.  Everything was thoroughly explained to me.  They did an exceptional job.  They were also prompt in picking up the equipment. 

Eddie and his crew were very helpful throughout this process.  They guided us from the start and helped us understand what will happen.  Every time we had a question they were there to assist us and comfort us at the same time given the tragic event.  He provided us with exemplary customer service and we are extremely pleased with the results. 

Everything was done in a prompt and professional manner. I will certainly recommend SERVPRO to friends and family. You thought of ins and we never would have. Thanks!!!

I was so impressed with your staff. My mother had a restoration company and they were so unprofessional. Your team is honest, reliable, professional and friendly. I would recommend SERVPRO to all I know. Thank you for your service. It is refreshing to work with a great staff.

The guys were great and the slogan is true!

Did a wonderful job and would definitely recommend you to family and friends.

Very courteous, friendly, informative and efficient!

Eddie did a great job!

The crew that came into my home were very professional and really did a great job to restore my home. I thank you for all your hard work to restore my home.

This has happened many years ago and the company the other insurance sent out was no where near as professional as SERVPRO.

Eddie and his guys did a great job. They were so polite, respectful and well mannered. My basement looks better now than it ever did! Thank you!

The entire crew that was at my house was professional and went above and beyond to help us!

Excellent!

Would it be okay to give out hugs? Mark and Chris are family. My family, we only call SERVPRO.

Very pleased with the efficiency and teamwork demonstrated! The crew was very courteous, thorough and quick!

The crew was very impressive and attentive to the work! Excellent job! Thank you!!

My customer experience was great and I am very satisfied! I would recommend this team to any and everyone! The lead rep, Chris was fantastic! He was very informative and gave me plenty of satisfying answers to questions.  Also empathized with my situation! Need more companies like yours! Keep up the good work! Everyone was awesome! 

I was very impressed and extremely satisfied with Eddie and his crew in servicing our needs. We will definitely use their service again if needed.

Very happy with service! All SERVPRO people were very nice and helpful. Very impressed with employees. I would definitely recommend them. Great job!

Mark Z and Chris were exceptional! Mark Z was very responsive and addressed my concerns.  Chris was very thorough in his explanations and very courteous. 

Chris did a fantastic job of explaining everything to me.  The entire crew was courteous and professional! 

Very knowledgeable and professional! Communicated step by step the entire process so I was able to understand everything they were doing. 

The crew was great! Very professional and efficient! I was back in business in no time! I will recommend them anytime!

The SERVPRO crew was great! They were helpful and explained everything thoroughly. Awesome group. 

Unbelievable service. Once again, Chris and his team saved the day.  All of the team members are nice and hardworking! 

The crew was very courteous, efficient and considerate during the process. 

Chris and his crew were highly professional. They were here the same day as the flooding and had everything under control in a matter of hours!

SERVPRO made a terrible experience, from the water damage, into a worry free restoration! My business looks better than it has ever looked! The crew was very professional and exceeded all expectations. They went beyond the call of duty!

So often we are quick to criticize people who don't meet our expectations, but rarely take time to commend or compliment people who do a good job.  With that said, I would like to take a moment to compliment you and your employees on surpassing all of my expectations in our recent home fire. You took a bad situation and made it "bearable" and then you really did make it "Like it never even happened" Thank you for your professionalism and your great staff as well.  

By far the best service I have ever had! Especially at your lowest point they are right there to help you out! I have nothing but praise for the crew! They were prompt in coming out and overall the best company I have ever encountered. I have passed this on to all my family and friends!

SERVPRO did an absolutely outstanding service and work.  Made a horrible situation seem manageable and alot less stressful than before they arrived.  Chris is exceptional with unmatched customer service.  Team works hard, diligently and with respect for belongings.  Thank you. I would recommend you guys to anyone without hesitation.  Thank you! 

Eddie and his team were very professional, kind and respectful.  They were peace in this recent storm I am going through.  They are also honest and trustworthy.  

Hire more people like Eddie and his entire team! I have done many projects in my past.  This team led by Eddie is TOP NOTCH. VERY courteous, friendly, professional, knowledgeable and an A+ in my book. Give them all kudos in the highest degree!!

Eddie and his crew did a fantastic job, very polite and informative. 

Eddie and his workers did a great job so far and explained as he went along.  Always prompt and worked with my schedule which helped my state of panic the night this happened. 

Eddie was professional, kind, courteous, informative, hardworking, demonstrated excellent leadership skills and his crew was the same.  The worked with efficiency and integrity.  We were very pleased with the entire process. Thank you!!

You guys did a great job in making our store look great after our fire! Thank you very much!

I'm so happy we chose SERVPRO to clean my mother's basement after the flood. Your men were professional and courteous.  The basement looks much improved. Thanks so much for your prompt work.

Eddie, Chris and their crew were wonderful (all around) throughout the cleanup.  I am sure the will do a great job during reconstruction. 

Eddie and his crew did a great job!

Great service!

Chris and his crew did a wonderful job, made a stressful situation easier to handle. He answered all of my questions and was available the many times I called him. 

You guys did a great job. Thank you for all your professionalism and being so thorough! 

I was very satisfied and would highly recommend.  Everything was very good! Great work! 

The crew was very impressive and attentive to work. Excellent! Thank you! 

SERVPRO of Oak Lawn will be recommended to anyone who is in need of restoration. Good work!

The service I received was amazing! These guys are awesome!

Chris and his crew were excellent and fast! Everything was great!

They all were professional, courteous and polite. They knew what had to be done and did it.

Chris was patient, informative and thorough with explaining procedures. 

Normally I don't take take the time to leave reviews, but after the exceptional response and service that I received from Chris Talley and his crew from SERVPRO I felt it was necessary to highly recommend them! From beginning to end these guys were top notch! 

SERVPRO was great from beginning to end with getting rid of the mold in my home.  Highly recommended!

I could not be happier with the service I received from Chris and his guys.  They were all polite and respectful. Chris answered always answered my calls when I had questions regarding the process.  I will recommend them to my family and friends. Thanks SERVPRO!